Privacy Policy

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Refund Policy For New Accounts

We have a 15-day money back guarantee on all new hosting accounts, Virtual Server account or for our service administration. If you are not completely satisfied with our services within the first 15 days of your contract, you will be given a full refund of the contract amount excluding setup fees. Setup fees are refundable for the following reasons only:

1.The account order is cancelled prior to activation;

No refunds are available after the 15th day or if he has violated our TOS . No refunds are available for dedicate servers. Additional services such as data transfer overages, disk space, pop accounts, domain registration fees, etc. are non-refundable.

Legal & policies
Refund policies

All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable. Phone requests will not constitute acceptance of any cancellation. Domain name registrations are not refundable.

Refund Policy for Renewals (Hosting)

1.The hosting account is cancelled
2.You cancel any additional products (disk space, POP accounts, e-mail forwarding, and autoresponders) under the hosting account

It is important for users to contact PQC service at least 5 to 10 days before the renewal date to request non-renewal, cancellation, make any contract length changes, and upgrades/downgrades, etc. This will avoid double work for the renewal billing department and less confusion for you. Please note that contract length changes cannot be processed after the renewal date has passed.

If you know in advance you do not want to renew, you can e-mail Sales anytime or oen ticket to Sales Department and the cancellation department can queue the account for deletion on the renewal date. All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable. Phone requests will not constitute acceptance of any cancellation.

Regards
pqcservice sales department.